At PMC Herbals, we are committed to providing reliable, secure, and discreet delivery of your medicines worldwide. Before placing an order, please review your local regulations regarding the import of medicines from international pharmacies.
1. Shipping Charges
Shipping charges are calculated based on:
- Your location
- Product type
- Order quantity
- Product weight
2. Delivery Timeframes
- United States: 7–12 days
- Other Countries: 10–15 days
We strive to deliver your orders on time globally; however, actual shipping times may vary due to:
- Customs processing
- Local handling
- Carrier availability
- Public holidays
- Natural events or unforeseen delays beyond our control
- PMC Herbals is not liable for such delays. Customers are advised to anticipate potential delivery delays.
3. Order Dispatch
– Orders are processed only after proper verification of customer details.
– Once verified, orders are carefully packaged and dispatched within 48 hours of invoice generation.
You will receive:
– Your invoice within 12 hours of payment
– Your tracking number within 48 hours of dispatch via email
4. Tracking Your Shipment
– After dispatch, track your order using the tracking number sent to your email.
– Please allow up to 48 hours for the tracking information to become active.
If tracking details are missing or unclear, contact us and we will assist you promptly:
Email: sales@pmcherbals.com
Call: (713) 338-9628
WhatsApp: +1 470-350-9285
5. Customs, Duties & Import Restrictions
- Local customs authorities may occasionally cause delays beyond our control.
- PMC Herbals is not responsible for customs clearance issues, delays, confiscation, or local duties/charges.
- We cannot reship or issue refunds in such cases.
6. Lost or Damaged Shipments
- If your order is lost, damaged, or incomplete, contact our support team immediately.
- We will investigate promptly and provide a suitable resolution, including reshipment if necessary.
7. Discreet Packaging
- Every order is shipped in discreet packaging.
- No labels or markings reveal the contents, ensuring your privacy and confidentiality at all times.